Terms of Service

Effective Date: May 28, 2026

Welcome to Wild And Trees. These Terms of Service (“Terms”) govern your access to and use of our website and services, including the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms and our related policies. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using this website, you agree to these Terms, along with our related store policies, including but not limited to:

These policies are incorporated into these Terms by reference.

If there is any difference between these Terms and a specific store policy regarding shipping, payments, returns, refunds, privacy, or intellectual property matters, the specific policy will apply to that matter.

2. Eligibility

You must be at least the age of majority in your state or jurisdiction of residence, or have the consent of a legal guardian, to use this website or place an order.

You agree not to use this website for any unlawful or unauthorized purpose, including but not limited to:

Violating any applicable laws or regulations
Engaging in fraudulent, abusive, or deceptive activities
Attempting to interfere with the operation, security, or performance of the website
Using the website in a way that may harm Wild And Trees, our customers, or third parties

We reserve the right to terminate or restrict access to our website or services if you violate these Terms.

3. Products and Pricing

We make reasonable efforts to display product information, images, descriptions, availability, and pricing accurately. However, product colors, images, and appearance may vary slightly depending on your device, screen settings, lighting, or photography conditions.

Please note the following:

All prices are listed in USD unless otherwise stated.
Prices are subject to change without notice.
Certain products may have limited quantities.
Product availability may change at any time.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

All payments are processed through secure third-party payment providers, including Stripe and other supported payment methods displayed at checkout.

We may refuse or cancel an order if:

The information provided is inaccurate, incomplete, or cannot be verified
There is suspicion of fraud, unauthorized activity, or payment misuse
The order violates these Terms or our store policies
The product is unavailable due to inventory or operational issues

If an order is cancelled after payment has been successfully processed, we will issue a refund to the original payment method when applicable.

5. Shipping and Delivery

Shipping terms, delivery timelines, shipping fees, order cut-off times, handling times, transit times, and related delivery conditions are outlined in our Shipping Policy.

Important shipping information includes:

We currently ship to the United States only.
Orders are processed based on our stated order cut-off time and handling time.
Estimated delivery time includes both handling time and transit time.
Shipping fees and free shipping thresholds are displayed at checkout.

If there is any difference between these Terms and the Shipping Policy regarding shipping, delivery, shipping fees, handling time, transit time, or delivery-related matters, the Shipping Policy will apply.

6. Returns, Exchanges, and Refunds

All returns, exchanges, and refunds are governed by our Refund & Return Policy.

Important return and refund information includes:

Return or exchange requests must be submitted within the stated return period.
Eligible items must be unused, unwashed, unaltered, and in the same condition as received.
Original tags and packaging must be included when required.
Approved returns and exchanges may receive a prepaid return label by email.
Refunds are issued to the original payment method after the returned item is received and inspected.

If there is any difference between these Terms and the Refund & Return Policy regarding returns, exchanges, refunds, return costs, return labels, or item eligibility, the Refund & Return Policy will apply.

7. Intellectual Property

All content on this website, including but not limited to:

Images
Designs
Text
Graphics
Logos
Product descriptions
Website layout and visual elements

is the property of Wild And Trees or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or use any website content without our prior written permission.

8. Third-Party Links and Services

Our website may include links to third-party websites, tools, payment processors, shipping carriers, or other external services.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services. Your use of any third-party website or service is subject to that third party’s own terms and policies.

9. Website Availability and Disclaimer

The website is provided on an “as available” basis. We make reasonable efforts to keep product information, pricing, availability, website content, and policy information accurate and up to date.

However, we do not guarantee that:

The website will always be uninterrupted or error-free
All website content will be completely free from technical issues or typographical errors
The website will always be available at all times

Nothing in this section limits your rights under our Shipping Policy, Refund & Return Policy, or any applicable consumer protection laws.

10. Limitation of Liability

To the fullest extent permitted by law, Wild And Trees shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Your use of or inability to use the website
Website interruptions, technical issues, or errors
Unauthorized access to or misuse of your information caused by factors beyond our reasonable control
Your use of third-party links, tools, services, or websites

This limitation does not affect any return, exchange, refund, replacement, or shipping rights expressly provided under our Refund & Return Policy, Shipping Policy, or applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wild And Trees from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable legal fees, arising from:

Your violation of these Terms
Your misuse of the website
Your violation of any applicable law or regulation
Your violation of the rights of a third party

12. Termination

We reserve the right to terminate, suspend, or restrict your access to the website or services if you violate these Terms or use the website in a way that may harm our store, our customers, or third parties.

Any obligations or liabilities incurred before termination shall survive termination where legally applicable.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

14. Entire Agreement

These Terms, together with our related store policies, constitute the entire agreement between you and Wild And Trees regarding your use of the website and our services.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will take effect once posted on this page. Your continued use of the website after changes are posted means that you accept the updated Terms.

We encourage you to review this page periodically for the latest version.

16. Contact Information

If you have any questions about these Terms or our related store policies, please contact us:

Email: [email protected]

Address: 303 Potrero St. Building 42 Suite 305, Santa Cruz, CA 95060, USA

Opening Hours: Monday – Friday, 8:00 AM – 5:00 PM Pacific Time (PT), Los Angeles time