Privacy Policy

Effective Date: May 27, 2026

The Wild And Trees Privacy Policy explains what personal information we collect,
how we use and protect it, when it may be shared, and the privacy choices
available to our customers and website visitors.

At Wild And Trees, we respect your privacy and are committed to protecting your
personal information when you browse our website, contact us, or place an order.

Privacy Policy Overview

This Privacy Policy applies to information collected through
wildandtrees.store, customer support communications, order
processing, website analytics, cookies, and related services.

1. Information We Collect

We collect only the information necessary to operate our website and fulfill your orders.

a) Personal & Contact Information

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number

b) Order & Customer Support Information

  • Products purchased
  • Order number and order history
  • Messages sent to customer support
  • Photos or documents you provide (if applicable)

c) Payment Information

  • Payments are processed through third-party providers (such as Stripe)
  • We do not store full credit card numbers, CVV codes, or bank account details

d) Technical & Usage Data
When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Cookies and session data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Handle returns, exchanges, and refunds
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website performance and user experience
  • Send marketing emails only if you opt in

We do not use your data for automated decision-making that produces legal or significant effects.

3. Consent

By using our website, placing an order, or contacting us, you consent to the collection and use of your information as described in this policy.

You may withdraw your consent for marketing communications at any time by:

  • Clicking the unsubscribe link in our emails, or
  • Contacting us directly

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment processors (such as Stripe)
  • Shipping carriers
  • Service providers (hosting, email, analytics)
  • Legal authorities when required by law

These parties receive only the information needed to perform their services.

5. Data Retention

We retain your information only as long as necessary for business and legal purposes:

  • Order and transaction data for accounting and compliance
  • Customer support data until issues are resolved
  • Marketing data until you unsubscribe

6. Data Security

We use appropriate security measures to protect your information, including:

  • SSL/TLS encryption
  • Restricted internal access
  • Secure hosting systems

Payment data is handled only by PCI-compliant third-party providers.

7. Cookies and Tracking Technologies

Our website uses cookies to:

  • Maintain your browsing session
  • Store items in your shopping cart
  • Analyze user behavior and site performance

You can disable cookies in your browser settings, but some features may not function properly.

8. Analytics and Advertising

We may use analytics tools (such as Google Analytics) to understand how users interact with our website.

This data may include:

  • Device and browser information
  • Pages visited and user behavior

This information is used in an aggregated form and does not identify you personally.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the information below.

10. International Data Processing

Our business operates in the United States.
Your information may be stored or processed on servers located in the U.S. or other countries used by our service providers.

11. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not
responsible for the privacy practices or content of those websites, and we
encourage users to review their privacy policies.

For additional information about how Google handles data used by its services,
you may review the Google Privacy Policy.

12. Age Requirement

Our website is intended for individuals who are at least the age of majority in their state of residence.
By using this site, you confirm that you meet this requirement.

Related Store Policies

For more information about purchases and website use, please review our
Shipping Policy,
Refund and Returns Policy,
Payment Policy, and
Terms of Service.

13. Privacy Policy Contact Information

If you have questions about this Privacy Policy, your personal information, or
your privacy rights, please contact us:

  • Business: Wild And Trees
  • Email:infor@wildandtrees.store
  • Phone:+84 345 084 420
  • Address:
    303 Potrero St. Building 42 Suite 305, Santa Cruz, CA 95060, USA
  • Opening Hours:
    Monday through Friday, 8:00 AM–5:00 PM Pacific Time

14. Privacy Policy Updates

We may update this Privacy Policy when our business practices, website
features, service providers, or legal obligations change.

Any changes will be published on this page with an updated effective date. We
recommend reviewing this Privacy Policy periodically to understand how your
information is handled.